SMEs want utilities Code of Conduct



SMEs want utilities Code of Conduct

Category : Business Electric, Business Gas, Ofgem News / by

Small firms are struggling to control cash flow in the face of high energy costs, according to a small business organisation.

The issue, highlighted by the Forum of Private Business (FPB), has led to calls for a code of conduct to regulate the way utility companies treat their small business customers. A code of contact already exists as to how they treat domestic customers.

Specifically, the FPB would like to see a cap on back billing and the introduction of fairer contracts to prevent small firms from being transferred to more expensive deals without being informed. The FPB is now in talks with regulator Ofgem and the Energy Retailers Association to produce initial guidelines on the matter.


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