26 October 2011
As the energy regulator begins work on its energy tariff consultation, Which? urges consumers to put pressure on the regulator to stamp out confusing practices.
The energy regulator, Ofgem, has the chance to reform energy tariffs as part of its retail market review this year.
With help from over 5,000 UK consumers, Which? is pressing the regulator to force companies to adopt a simple tariff system.
However, so far, Ofgem’s plans for reform still leave the door open for energy suppliers to confuse customers with complex tariff structures.
Richard Lloyd, executive director of Which?, said: ‘What Ofgem is suggesting is an important step in the right direction. But it does not go far enough to solve the problems that consumers face with confusing tarriffs’.
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