Renewing your gas, electricity and telecoms contract has become balanced heavily in favour of the business energy supplier.
It becomes confusing with the contract end dates, which is the best supplier, what are actually the best prices without doing lots of research yourself and are your bills correct?
Most big suppliers send you a renewal price and when you sign up, take the money and run. We are not like that.
We have learnt to adapt to the utilities markets and our customers’ needs. Issues like billing errors, supplier estimated meter read problems, or getting cut off are dealt with swiftly by our “switched on” account managers.
It’s those small things that ultimately make the difference.