Call Utility Renewals now on 01282 610351 to receive a personal pricing, paperwork and contract negotiation service.
Utility Renewals Ltd are committed to providing a high-quality service to all our customers. When something goes wrong, we need you to tell us about it. We aim to respond positively and courteously to any complaints and by doing so look to improve our standards.
If you have a complaint, please email or write to us with the details – firstname.lastname@example.org
What will happen next?
- We will write to you acknowledging receipt of your complaint within two working days of receiving it
- We will then investigate your complaint and aim to get back to you within 24 hours with a resolution.
- If the complaint cannot be resolved within 24 hours we will write to you with an update on our progress and action taken so far
- After a further 7 days we will write to you again with a suggested resolution
- Agreement of resolution will be confirmed in writing and action taken accordingly
- Complaint closed
What to do if you are not satisfied with the resolution
Phone: 0330 440 1624
Post: PO Box 966, Warrington, WA4 9DF