As of the 15th December 2020, Ofgem’s new rules which aim to support customers who may be experiencing difficulty in paying their energy bills, come into force.   As a result of the COVID-19 pandemic, the country is seeing a significant rise in people struggling to manage their finances, with Citizen’s Advice estimating in September that 6 million people had already[…]

Tonik Energy, who supplied energy to around 130,000 domestic customers, recently announced that they were to cease trading. As was the case with both Robin Hood Energy and Bristol Energy, who also recently went bust, a statement was released by the supplier, assuring their customers that they shouldn’t worry, their energy supply will not experience[...]

Recent figures reported by Ofgem have highlighted that, compared to 2019 data, the number of customers switching supplier in the second quarter of the year has continued to fall.   Switches in Quarter 22019 Switches in Quarter 22020  Electricity  1,531,000  1,331,000  Gas  1,239,000  983,000  Figures taken from ofgem.gov.uk  As per the figures above, 2020 saw[…]

Just as we felt as though we were finally returning to some semblance of normality, we’ve been hit with the news that we are, without doubt, heading towards a second wave of Covid-19 infection and we must revert to a number of previously relaxed measures in an attempt to suppress the virus.   After 2 months[...]

Are You Entitled to the Warm Home Discount?  At Utility Renewals, we speak to a number of new tenants every day, to help them find the cheapest and best suited energy tariffs for their circumstances. One of the questions we always ask is ‘are you entitled to the warm home discount?’. We are continually surprised at how[...]

Last month, Bristol City Council finalised the sale of the business customer section of Bristol Energy, to Yu Energy. Last week came the news that, in a deal worth £14m,Together Energy had acquired their residential branch, taking on their brand and system, alongside approximately 155,000 residential meter points. Cllr Craig Cheney, deputy mayor and Bristol[...]

When choosing your energy supplier and tariff, you will have no doubt heard the terms ‘fixed rate’ and ‘variable rate’ mentioned, but do you really understand what they mean and what is best suited to you? What Is A Variable Rate Tariff?   ‘Variable rate’ refers to a tariff where the supplier can, at any[...]

The energy price cap explained. Being on a standard variable, or supplier’s ‘default’ tariff, means that, at the discretion of your supplier, your per unit energy prices may fluctuate. In the past it was not uncommon for customers on these plans to experience a sudden hike in prices, inevitably causing them budgeting issues. As a[…]