Archive for November, 2011

Scottish Power is the only one of the “big six” energy firms to fail to meet industry requirements to publish customer complaint numbers for the past year. Energy regulator Ofgem required all companies to publish on their websites the total number of complaints they received in the year to 30 September 2011 by 31 October.[…]

Small firms are struggling to control cash flow in the face of high energy costs, according to a small business organisation. The issue, highlighted by the Forum of Private Business (FPB), has led to calls for a code of conduct to regulate the way utility companies treat their small business customers. A code of contact[…]

A Danish company has won a contest to find a new design for electricity pylons, the Department of Energy and Climate Change (DECC) said today. The T-shaped design beat five other finalists in the contest run by the DECC, National Grid, and Royal Institute of British Architects to find a new shape for pylons, which[…]