How We Handle Cookies
In an effort to create the best online experience for all our website visitors, we sometimes introduce harmless files to your computer known as cookies.
Cookies improve your experience by:
- remembering settings, so you don’t have to re-enter them whenever you visit a new page
- remembering information you’ve given (e.g. your postcode) so you don’t need repeatedly enter it
- measuring how you use the website so we can ensure it meets your needs
Utility Renewals’ cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
In most cases, we will inform you before we store a cookie on your computer by providing an icon.
Measuring website usage (Google Analytics)
We use Google Analytics to collect information about how people use our website. We do this to make sure it’s allowing you to do what you require in as short a time as possible.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address, unless entered by you in a form) therefore this information cannot be used to identify you. We do not allow Google to use or share our analytics data.
The following cookies are set by Google Analytics:
|_utma||randomly generated number||2 years|
|_utmb||randomly generated number||30 minutes|
|_utmc||randomly generated number||when you close your browser|
|_utmx||randomly generated number||2 years|
|_utmxx||randomly generated number||2 years|
|_utmz||randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)||6 months|